This information is to provide Member Associations an overview and recommendations relating to adding and replacing documents to an existing registration. Refer to this guide when there is a need to modify a registration document manually.



Summary

  • Documents can be replaced either from within the Work Task, or while the registration is on hold, or from the Documents page of a person (if the person has previously been or is 'Active').
  • When a document is replaced, the previous document is not deleted, it is moved to the 'All Files' section of the Documents page.
  • Adding a document that is configured for a registration type, will add a new duplicate document (if there is an existing document of the same type), but not replace it. The first document will be treated as the relevant document for that registration and in any future (or pending) Work Tasks.
  • Adding a document that is not configured for a registration type, will not be added to the registration, but will be added to the 'All Files' section of the Documents page.


Replacing documents using the 'Replace File' button is the best option in most cases. Remember to replace the file linked to the most relevant registration.




Recommendation

  • Unless documents are missing from imported records or for other reasons (e.g new configuration), it's recommended that replacing documents is the preferred method of updating or adding a new document.
  • On the Document page, documents must be added/replaced with the relevant registration.



Deleting a document

To delete a document, contact the FCP Support Team by submitting a ticket via Freshdesk.



Examples

  1. Replacing an existing document (preferred method) 
  2. Adding a new document that is the same as an existing configured document (not recommended) 
  3. Adding a new document that is not a configured document 


Examples below provide a resulting display of the three examples, starting with an active professional player.




Example 1

Replacing an existing document (preferred method) 



Steps Taken

  1. Want to replace the Identification document under the player registration documents
  2. Click the 'Replace File' button
  3. Add new Identification called "Passport New.pdf"


Result

  • The new Identification document is linked to the registration
  • The previous Identification document has been moved to 'All Files'



Example 2

Adding a new document that is the same as an existing configured document (not recommended) 

 


Steps Taken

  1. Want to add a new Identification document under the player registration documents
  2. Select the same type od Document Type, in this case 'Identification'
  3. Click'Add' button
  4. Add new Identification called "Passport New.pdf"

Result

  • The new Identification document is linked to the registration
  • The previous Identification document is still linked to the registration
  • The new Identification document has been added to 'All Files'


Example 3

Adding a new document that is not a configured document

 


Steps Taken

  1. Want to add a new First Aid document under the player registration documents (this document is not condfiured for Players)
  2. Select the same type od Document Type, in this case 'First Aid or CPR Certificate'
  3. Click'Add' button
  4. Add new Identification called "FIRST_AID.pdf"


Result

  • The new First Aid document has only been added to 'All Files', as this document is not configured to Professional Players